At Blue Light Dental & Aesthetics, we take all feedback seriously. If you are unhappy with any aspect of your care or treatment, we want to hear from you so we can resolve the matter as quickly as possible.
How to Make a Complaint
You can make a complaint in person, by telephone, in writing, or by email:
Address: Blue Light Dental & Aesthetics, 652 Holloway Road, Archway, London N19 3NU
Telephone: 020 8340 0666
Email: info@bluelightdentalclinic.co.uk
What Happens Next
We will acknowledge your complaint within 3 working days and aim to provide a full response within 20 working days. If we need more time, we will let you know and explain why.
If You Are Not Satisfied
If you remain dissatisfied after our internal process, you may refer your complaint to one of the following bodies:
- Dental Complaints Service: www.dentalcomplaints.org.uk | 020 8253 0800
- General Dental Council (GDC): www.gdc-uk.org | 020 7887 3800
- Care Quality Commission (CQC): www.cqc.org.uk